SOC Analyst Incident Response Playbook, Explained Through a Fast Food Drive Thru
Follow one realistic phishing incident from the first alert to the final lessons learned, and see how a SOC triages, contains, hunts and recovers while the business keeps running. Every step is told through a fast food drive thru at Friday lunch rush, with practical tips for SOC analyst job interviews.
Chapters
- 0:00 Friday Lunch Rush, Something's Wrong
- 0:58 Who's Walking You Through This
- 1:58 Welcome to the Drive Thru
- 2:31 Part 1: How a SOC Works
- 3:05 Three Tiers, Three Stations
- 3:48 Your Two Main Screens: SIEM and EDR
- 4:35 Trap One: Event, Alert, Incident
- 5:11 The Playbook: The Card by the Fryer
- 6:03 Trap Two: Playbook Versus Runbook
- 6:44 Event, Alert or Incident?
- 7:03 The Incident Lifecycle in Plain Words
- 7:44 Severity: The Tray Color
- 8:25 Part 2: Triage at the Window
- 9:09 The Payload and the Beacon
- 9:43 Fifteen Cars Can't Just Wait
- 10:16 Phase 1: The Order Window
- 10:48 The Queue and Alert Fatigue
- 11:34 False Positive or True Positive?
- 12:15 Checking the Indicators of Compromise
- 12:59 Burned Toast
- 13:19 Tier 1 Works Our Case
- 13:54 Escalate Fast, Write It Down
- 14:35 Interview Tip: Triage a Phishing Alert
- 15:15 Part 3: Contain the Damage
- 15:58 Scoping: How Big Is This?
- 16:34 Isolate, Don't Destroy
- 17:12 Why Not Just Pull the Plug?
- 17:53 Pull the Plug Right Away?
- 18:12 Close Every Door the Attacker Used
- 18:56 Keep the Line Moving
- 19:35 Tier 2 Ticket and Common Mistake
- 20:17 Interview Tip: Would You Shut It Down?
- 20:52 Part 4: Hunt and Recover
- 21:31 Who Else Called the Strange Number?
- 22:18 PowerShell Doing Strange Things
- 22:54 Persistence: How Attackers Stay In
- 23:31 Stolen Keys and Lateral Movement
- 24:09 Name That Trick
- 24:28 MITRE ATT&CK: A Shared Language
- 25:09 Recovery: Clean, Restore, Watch
- 25:47 Interview Tip: Too Many Alerts
- 26:27 Part 5: Learn and Improve
- 27:01 Tuning: The Barcode Scanner
- 27:45 MTTD and MTTR
- 28:24 Interview Tip: A Time You Escalated
- 29:00 Recap: The Whole Drive Thru
- 29:34 Your Checklist and What's Next
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